1,001 total
UPDATED: They have sent a sportsuit in a wrong color with a nice letter saying "unfortunately, this is the only color we have left".
So I have returned incorrect item and got a full refund.
PS: Please DO NOT INTENTIONALLY SEND INCORRECT ITEMS without getting a clear confirmation from customer.
Date of experience: March 22, 2024
Date of experience: March 23, 2024
They do not ever answer to any emails or phone calls. It is impossible to get into contact with them. They need to be shut down immediately!!! Do not order from here!! You will not receive your order and if you want to return an item you will never get a refund!!! Someone needs to file a lawsuit against them!
Date of experience: December 17, 2021
They sent email that order it's on
the way...but i keep waiting to long..they send a track a and trace... without barcode...so how can I track?this store must also send the email of consumer to the postnl.nl so the forwarder company can directly update the person from their orders.like other websites Does
Date of experience: December 02, 2021
I ordered a tractor and trailer from the Playmobil series The tractor was broken ... On the same day I took a photo of the damage, I wrote an e-mail and silence I do not recommend zero return or shipment of new goods avoid this store
Date of experience: May 09, 2021
I'm not living in the Netherlands but visiting frequently. I was a client of V&D shop for many years. One year ago, I learned that you are still exiting online. As I trust your products' quality, I started to order online. Over the last two weeks, I made several orders of different items delivered to an address in the Netherlands, and I will pick them up upon my visit next week. I found the items and the quality I needed. Prices are very reasonable, and shopping online saved me the hassle of going out to shop. I told my Dutch friends about your online shopping whom they didn't know about it.
I wish to allow none residents to open an account with you, as it requires a local address.
Congratulations on your excellent service, and thank you very much. I will keep my loyalty.
Date of experience: January 12, 2022
Great service.
Date of experience: January 29, 2023
Reply from V&D
Dear Tess, thank you for your feedback! We hope to see you again soon. Best regards, Amanda from V&D
The service was good & products reach.on time.
Date of experience: November 24, 2022
Date of experience: November 30, 2022
