U Store It Reviews

2,407  Excellent
TrustScore 5 out of 5

4.9

In the Self-Storage Facility category

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Reviews4.9

2,407 total


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Rated 5 out of 5 stars

HIGHLY RECOMMEND

We are giving the storage facility in Ballymount a five star review thanks to the very friendly and efficient team. Competitively priced, spotlessly clean, very easy to deal with. Highly recommend this storage facility. Ease of access, great peace of mind as units are very secure. Excellent service during our rental over the past five months. Thumbs up to Joan and the team in Ballymount.

Date of experience: May 18, 2024


Rated 5 out of 5 stars

Super friendly and helpful

Super friendly and helpful team at Ballymount. There were some significant discrepancies between the advertised and actual unit sizes. Kevin not only resolved those, but went beyond what was expected, offering a slightly larger unit for the price of the advertised one. This is how customer service should be done—earning trust is priceless. 😊 Units are clean and easy to access, however, there is a little more humidity on some of the floors whilst the extension building work is under way. Thankfully this should not be an issue during the summer, and hopefully it will be all finished before the autumn. Overall, UStoreIt Ballymount was the best self-store of the five I recently visited nearby, especially thanks to the patient, helpful, and understanding team.

Date of experience: May 01, 2024

Reply from U Store It

Hi Rafal,
Thanks very much for your amazing 5 stars review. We are so happy you received super helpful friendly service from Kevin and the team in our Ballymount location

Team Ustore It


Rated 5 out of 5 stars

Staff are helpful & friendly

Staff are helpful & friendly.

The pallet trucks and trolleys make transporting the materials from your vehicle to your lock up are great. Made a smooth transition and quicker.

We also changed from a smaller unit to a larger unit seamlessly and without quibble.

Can't recommend this place more. Should have moved in sooner.

Date of experience: April 16, 2024

Reply from U Store It

Thank you for your amazing 5 Star review we are so happy your time with us was seamless and effortless.

Thank you very much

Team Ballymount


Rated 5 out of 5 stars

Very help and friendly staff

Had to use storage facility in Finglas to store furniture from a house move when our new property was delayed. Very friendly and helpful staff. Would highly recommend for storage solutions

Date of experience: April 12, 2024


Rated 5 out of 5 stars

Great storage facility

Staff were friendly and always helpful. Easy to access. Never had a problem even when I lost my set of keys. Really helped during our move and would recommend.

Date of experience: May 01, 2023


Rated 5 out of 5 stars

I started with a small storage space…

I started with a small storage space for my business and move to bigger units twice as my small business grew. I’m moving to my own premises but will likely use U storeit again as my deliveries get bigger. It’s in a good spot, safe & secure plus you can insure the contents of your unit.

Date of experience: April 12, 2024

Reply from U Store It

Hi Nadia

Thank you for your amazing 5Star review we were delighted to have you
We hope to see you again soon from Ballymount Ustore It


Rated 5 out of 5 stars

Excellent Service and brilliant…

Excellent Service and brilliant customer care and support - over a period of 9 months.
A service provided with no problems at all.

Date of experience: April 25, 2024

Reply from U Store It

Great to hear you had such a positive experience with us.
Thank you!
All at U Store It Charlestown.


Rated 5 out of 5 stars

Usit

Alex was on hand when we moved out of our unit.
He was helpful, informative and professional.
We needed to use the toilet facilties which were very clean and smelled fresh.
Alex asked us if we needed anything before he left the premises at closing.

Date of experience: March 23, 2024

Reply from U Store It

Hi Rosemary
Thank you very much for your kind review
We are delighted you were happy with the service and our facilities
It was a pleasure dealing with you
All the best
Siobhan, Alex and Una @U Store It Waterford


Rated 5 out of 5 stars

An excellent customer experience…

I had an excellent customer experience with USTORE IT. I rented a unit for about 20 months and it was a life-saver. I had a large vinyl collection and music equipment I had no room for after I moved house. I ended up moving house two more times in that period so I was able to use it for more stuff and always had easy access to my unit. I always felt my belongings were safe and in perfect storage conditions. The staff at North Road Finglas were always courteous, friendly and helpful. I couldn't recommend them highly enough. Ciarán.

Date of experience: March 22, 2024

Reply from U Store It

Hi Ciaran,

Your review is really appreciated.
We're delighted you had such a positive experience with us.
Hope to see you again.

Regards,
All at U Store It M50 Finglas


Rated 5 out of 5 stars

From the very beginning the UStore…

From the very beginning the UStore staff were very helpful with selecting the right size storage area for our needs.

We had a longer stay than expected but the staff were very accommodating when it came to requiring out of hours service.

Very easy process and piece of mind throughout. Would highly recommend to anyone requiring storage.

Date of experience: March 07, 2024


Rated 5 out of 5 stars

Terrific Storage Experience!

Terrific team at UStore It Ballymount. Always helpful, polite and just great customer service. Fantastic communication with lots of updates for bank holidays etc. The storage unit was great to use as kept my belongings safe and undamaged for over a year and a half. Would use the Storage at this place again without a doubt. Huge thanks to all.

Date of experience: February 28, 2024

Reply from U Store It

Thank you Louise for your great review!
From all @ U Store It Ballymount


Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful . The place is so clean n tidy an units are spotless. You can get late access if required which is bonus.ONLY down sude went up twice in the 6mths I was using it.

Date of experience: November 02, 2023

Reply from U Store It

Thanks for the fantastic review, we hope to see you again.
All at U Store It


Rated 5 out of 5 stars

Outstanding CS and facility

We moved from US to Ireland. The Team at U Store It North were always responsive to inquiries, allowed our movers into the unit while we were stuck in traffic, knew our names, billing was always transparent, and the place was the cleanest storage facility I've ever been in. I've moved and stored in over 12 other facilities. Mariea and her Team are amazing!

Date of experience: June 26, 2023

Reply from U Store It

Rene,
Thank you so much for your review.
It was a joy to have you as a customer. We're always here if you need us.
Best wishes,
Mariea & Mark U Store It M50 Finglas


Rated 5 out of 5 stars

Move from Dublin to Waterford

My brother used U Store It in Waterford when moving from Dublin to Waterford. His experience from start to finish was absolutely faultless - a really easy and efficient set up process and the staff couldn't have been more helpful. Nothing was a problem and his possessions were safe and secure until he was able to move them

Date of experience: January 30, 2024

Reply from U Store It

Hi Siobhán
Thank you very much for your kind review
We are delighted to hear you & Colm were happy with the service
It was a pleasure dealing with you both
All the best :)
Siobhan, Alex & Una @ U Store It Waterford


Rated 5 out of 5 stars

Five stars for U Store It North Park

Five stars for Mark who works at U Store It North Park (M50). He gave 5-star treatment from quote to move in.

He patiently helped me decide on the size unit I needed, happily responded to all my questions, and professionally received us and our international contents on move in day.

In addition and equally important is that the storage facility is easy to get to by car, secure, and clean.

Date of experience: June 09, 2023

Reply from U Store It

Hi Sam,
Thank you so much for your lovely review ,
Mark & Mariea Northpark


Rated 5 out of 5 stars

Great dry indoor facility

Great dry indoor facility. Easily accessible and assorted trolleys on hand to help with getting your things to the individual storage unit. The staff are very friendly and helpful to work with in getting you set up.

Date of experience: January 23, 2024

Reply from U Store It

Hi Don
Thank you very much for your kind review
We are delighted to hear you were happy with the service
All the best
Siobhan, Una & Alex @ U Store It, Waterford


Rated 5 out of 5 stars

Excellent

I found my whole experience with U Store It very efficient and friendly. The 24 hour access to our own unit was an additional bonus. I can highly recommend this storage company.

Date of experience: March 01, 2024


Rated 5 out of 5 stars

The patience & helpfulness of staff in…

The patience & helpfulness of staff in an unfamiliar environment .
Both at the start and at the end of the rental .
The staff were welcoming and explained the system and layout in detail. They made us aware of opening hours ; out of hours systems and the excellent security measures , all with the minimum of fuss. They made the whole exercise easy and stress free . Many thanks U Store It Ballymount

Date of experience: May 08, 2023

Reply from U Store It

Thank you for your positive review ChrisTina Jacob. We hope to see you again here in Ballymount. An absolute pleasure.