Google Nest down updates — Hundreds of users unable to use smart app amid server outage
HUNDREDS of users are unable to access Google Nest as the service is hit by an outage in the US and UK.
According to Downdetector, over 1,400 reports claiming Google's Nest platform was down were made in the US this morning - with hundreds more claims coming for the UK.
When attempting to access the mobile app, users have been unable to connect to their devices.
Read our Google Nest down blog for the latest news and updates…
Reports begin to fall
While no official word has been made by Google, reports of an outage with its Nest platform appear to be falling.
User complaints peaked in the US at around 1,800, as per DownDetector, but have now fallen below 1,000.
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Issues spread across mobile and web
According to DownDetector, today's issues are spread across the Google Nest mobile and web platforms.
While most reports are related to the mobile app, users on desktop are also reporting issues.
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What is Google Nest?
Google Nest is a set of home products that include smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems such as smart doorbells, cameras and smart locks.
Users today have claimed they are unable to access the app which lets them change settings on devices such as their thermostats.
Reports continue to soar as users unable to access Google Nest
Reports of an outage on the Google Nest platform have continued to rise this morning.
Users on social media have complained of a 404 error message when attempting to access the desktop page and similar errors on mobile.
Over 1,700 reports have been made so far, according to DownDetector.
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Users rage amid Google Nest outage
Users have taken to social media to complain amid today's reported Google Nest outage.
One user shared an image of an error page and said: "I cannot adjust my AC or home heating - this is why smart homes/cities/etc are not ready yet.
"Crossing wires to maintain temp until service restored - keeping old thermostat is crucial."
Who owns Google now?
Since 2015, Google has been considered a subsidiary of Alphabet.
Alphabet is a holding company which controls a number of different organisations within it, with Google being the biggest.
Other companies under the banner include DeepMind, which is an artificial intelligence company, as well as Waymo, an autonomous driving company.
Waymo was formerly known as the Google self-driving car project.
Famous companies such as YouTube and Waze are also owned by the company, having been acquired after their creation.
Alphabet is owned by a number of shareholders, with American investment advisers The Vanguard Group owning the most with 7.68 per cent.
American investment company, BlackRock, owns 4.47 per cent of the company.
Page currently owns 6.1 per cent of the company, with Brin owning 5.7 per cent.
Google Nest suffers outage
The Google Nest platform, which includes smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems, has suffered an outage.
Over 1,500 users reported the platform to be down in the United States, with hundreds more in the UK, as per DownDetector.
